About Us - Xcel Collision in Clawson, MI
Precision Repairs, Exceptional Service, Unmatched Quality
About Us
At Xcel Collision, we provide high-quality auto body repair and collision services to all communities in Southeast Michigan. As a respected name in the auto body repair industry, we focus on restoring vehicles to their pre-accident condition while upholding strict standards of quality and safety.
Our team of I-CAR-certified and Michigan-state certified technicians has decades of combined experience, delivering precise and careful repairs on every job. Whether your vehicle has minor dents and scratches or extensive collision damage, we use advanced equipment and modern repair techniques to achieve excellent results. We also address hidden damage that can affect safety and performance, making sure your vehicle leaves our shop in reliable condition.
Who We Are & Our History
At Xcel Collision, we are more than just an auto body repair shop—we are a team of dedicated professionals focused on providing luxury collision repair for every brand. Located in the heart of Clawson, Michigan, we have earned a strong reputation for providing reliable collision repair services supported by decades of experience and advanced technology.
Our commitment to quality workmanship, transparency, and customer satisfaction has made Xcel Collision a trusted name in the local community. Our I-CAR certified technicians are passionate about their craft, addressing both visible and hidden damage to help keep you safe on the road.
Our Vision
To be the premier choice for auto body and collision repair in Southeast Michigan, setting the standard for quality, customer satisfaction, and integrity in the automotive collision repair industry.
Our Mission
To restore vehicles to their original condition while delivering exceptional customer service. We strive to make the repair process as smooth and stress-free as possible by handling insurance claims, providing accurate estimates, and maintaining transparent communication throughout the repair journey.
Our Achievements
- Decades of collision repair experience repairing vehicles, restoring their safety, performance, and appearance.
- Built a reputation as a trusted collision repair expert in Clawson and the surrounding communities.
- Maintained a 5-star customer satisfaction rating through consistent quality and reliable service.
- Implemented state-of-the-art collision repair technology, including laser frame measuring and color-matching systems.
- Offering limited lifetime warranties on all in-house repairs, providing long-lasting confidence and satisfaction for our customers.
Frequently Asked Questions
At Xcel Collision, we take vehicle repairs seriously. Our two lead technicians are also owners in the business, and every vehicle repaired is treated like it’s our family’s car. They are not just fixing cars, they are building a business and maintaining a stellar reputation. Our I-CAR-certified technicians do more than fix dents and repaint—they carefully inspect for hidden structural damage that might affect your car’s safety. We use advanced equipment and OEM parts to restore your vehicle to manufacturer standards. Plus, our in-house repairs come with a limited lifetime warranty, giving you confidence in the quality of our work.
We understand that dealing with insurance after an accident can be overwhelming. That’s why we offer hassle-free insurance claim handling from start to finish. Our licensed estimators work directly with your insurance provider to streamline the process and help you get back on the road safely and quickly. We work closely with Enterprise Rentals to set up your rental car at a discounted rate.
Absolutely! Aluminum body repairs need specialized tools and skilled technicians, and we have both. Our team uses advanced welding equipment and precise paint-matching systems to make your aluminum vehicle look and perform like new. Whether you own a luxury car or a standard model, we’re here to help.
We offer a comprehensive range of services, including:
- Collision Repair: Frame pulls, structural repairs, bumper repair, dent removal.
- Auto Painting: Color-matching technology, paint touch-ups, pinstriping.
- Detailing Services: Exterior detailing, rim repair, headlight restoration.
- Mechanical Repairs: Suspension, chassis, and airbag replacement.
- Towing Services: Flatbed towing for safe vehicle transport.
- Pre-Purchase Inspections: Inspecting used cars for potential buyers.
- Post-Repair Inspections: Inspecting repaired vehicles for proper and safe repairs.
- Vehicle Total Loss Services: (Right-to-Appraisal Consulting) Ensure you are getting fair value for your vehicle from your insurance carrier.
We return your vehicle to its pre-accident condition, both mechanically and cosmetically.
Yes! We are confident in the quality of our work and back in-house repairs and paint services with a limited lifetime warranty. This warranty covers any defects in workmanship for as long as you own the vehicle. Additionally, all parts are warrantied by the manufacturer.
Warranty
Our Commitment to Quality Here
At Xcel Collision, we stand behind our work because we are dedicated to delivering reliable craftsmanship and lasting repairs. Our warranty policies reflect our dedication to providing dependable solutions for every vehicle we service.
Limited Lifetime Warranty on In-House Repairs
We provide a Limited Lifetime Warranty on in-house repairs and paint services, this does not include paintless dent repair. This covers any defects related to workmanship, including bodywork or paint, at no cost to you for as long as you own the vehicle. We use OEM and certified after-market parts to meet the manufacturer’s specifications.
Parts Warranty
All parts installed at our facility come with a Manufacturer’s Parts Warranty. This coverage addresses any manufacturing defects and guarantees that parts are installed according to manufacturer guidelines. If any problems occur with the parts we’ve installed, we will address them promptly and professionally.
Warranty Coverage Includes
- In-House Collision Repairs: Covers labor and workmanship issues.
- Auto Body Painting: Protects against peeling, bubbling, or fading caused by workmanship.
- Parts: Covers quality, including replacement of any defective parts.
Warranty Exclusions
- Paintless Dent Repair is not covered in our limited lifetime warranty.
- Damage caused by later accidents or impacts.
- Repairs or modifications performed by other shops after our services.
- Normal wear and tear, environmental damage, or rust.
- Modifications or customizations made after the original repair.
Your Satisfaction Matters
We are committed to delivering the highest quality service and earning your trust. If you have any questions or concerns about your repair, please reach out to our dedicated customer support team. At Xcel Collision, your satisfaction is just as important as getting your vehicle back on the road.
For more information or to schedule an appointment, contact us today or visit our website. We are here to support you with professionalism, transparency, and quality you can rely on.
