Welcome to Xcel Collision. By accessing our website or using our services, you agree to be bound by the following Terms and Conditions. These terms govern your relationship with Xcel Collision and your use of our services.
1. Company Information
Xcel Collision
650 N Rochester Rd
Clawson, MI 48017
📧 [email protected]
📞 (947) 243-3299
2. Services Provided
Xcel Collision offers professional automotive collision repair, refinishing, and related services. All work is performed with a commitment to safety, quality, and customer satisfaction. Services are subject to availability and may vary depending on the specific needs of each vehicle.
3. Estimates and Appointments
Service estimates are provided based on visual inspections and may be subject to change after disassembly or further diagnosis.
All appointments and estimates are non-binding until approved by both parties in writing or in person.
Customers will be notified of any additional work and costs before proceeding.
4. Payments
Payment is due upon completion of services unless other arrangements are made in advance.
We accept cash, credit cards, debit cards, and approved insurance payments.
A service fee may be applied to late or returned payments.
5. Insurance Claims
We work with most major insurance companies to process claims on your behalf.
Final responsibility for payment rests with the vehicle owner, regardless of insurance coverage.
Any deductible or out-of-pocket cost must be paid directly to Xcel Collision.
6. Warranties
Our repair work is backed by a limited warranty, the terms of which will be provided at the time of service. Warranty coverage may vary based on the type of repair, parts used, and manufacturer guidelines.
7. Website Use
By using our website, you agree to the following:
You will not use the site for any unlawful or harmful activities.
You will not attempt to interfere with the security or functionality of the website.
Content on the website is for informational purposes only and does not constitute a service agreement.
8. Intellectual Property
All content on the Xcel Collision website — including logos, images, text, and graphics — is the property of Xcel Collision and may not be used or reproduced without written permission.
9. Limitation of Liability
Xcel Collision is not liable for any indirect, incidental, or consequential damages resulting from:
Website use or technical issues
Delays in service due to parts availability or third-party delays
Insurance processing delays
Acts of nature or other circumstances beyond our control
10. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services or website implies your acceptance of any changes.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Xcel Collision
650 N Rochester Rd
Clawson, MI 48017
📧 [email protected]
📞 (947) 243-3299
